Wood Artists Gallery – FAQ Page
Q –
How do I buy through Wood Artists Gallery?
A – Call us! We
can handle just about any custom furniture or wood art request – this is what
makes us unique. We are not an
“internet company”. The process starts with a conversation
between you and one of our customer service representatives so
that we can better understand your design criteria, budget,
timeframe and vision for your particular project. We will then
make recommendations on artist(s) and work for you to consider.
Oftentimes we will send samples for commissioned work such as wood or finish samples. Once a proposal has been agreed to, and a
deposit has been made, we will get the artist started on the
work. The artist will ship the piece(s) direct to you – you can
find more information about shipping here:
Shipping Information
Wood Artists Gallery is here to help you through completion of your project. We
have helped hundreds of design professionals and art collectors match the right
work of art to their specific job. Unlike a standard gallery, we specialize in
functional and architectural glass & wood art and understand the challenges
associated with incorporating handcrafted art into the home and commercial
project. Our customer service representatives have the design experience and
technical knowledge necessary to ensure that your project is a success.
Q –
Do you have a showroom?
A – We offer our
artists work through our resource catalog and website. We do not have a showroom
because we work with customers all over the country and 80% of the work
purchased is commissioned to your specifications. This is why the work of art
you will receive is unlike anything else you will find – it is made for you. We
have found that the process of finding the right work of art or commissioning
the perfect piece of custom furniture for a project can be handled very easily
through our personal customer service via phone and email.
Q –
What is the difference between Wood Artists Gallery and
a "brick and mortar" gallery or a furniture store?
A –
Galleries and/or furniture stores typically sell pieces that are part of a
“production line” or actually on the floor. Normally they don’t do much custom
work. Wood Artists Gallery works with over 60 wood artisans working in many
different styles of wood working. The result is that we cover a wide range of
functional, aesthetic & architectural designs including lighting, sinks, wall
art, vessels, furniture, doors, sculpture – just about anything you might dream
up that will integrate wood into your residential or commercial project. With
the variety of techniques and styles available, you will spend less time
“shopping” and more time creating.
Q – I
have been able to buy from
artists
direct before - why should I use Wood Artists Gallery?
A – Wood Artists
Gallery is your advocate and guide through a very complicated field. We have
years of experience with wood and wood artists. We have juried hundreds of
artists' work and continue to do so in order to find the best in the field. If
you think you will get a better price by “going direct”, this is misguided
thinking. Yes, you can probably buy direct from some artists, however this
doesn’t mean you will get a “wholesale price”…
Wood Artists
Gallery is different than a “brick & mortar” gallery. We provide a resource of
over 60 wood artists specializing in both furniture and aesthetic art. We aren’t
aware of another company that can make that claim. Just like artists, every
project is different and to sort through the options in different types of wood,
styles or the various artists available can be an enormous task. We will help
you find the right work of art for your project, saving you a great deal of time
- but that isn’t all. We will make sure that the work is delivered on time and
to the specifications you requested. When you have questions about sink
installation, types of wood, color or stain options, and the other myriad
questions that inevitably come up when incorporating wood art or custom
furniture into a residential or commercial project, we are there to help you. In
the end, our clients tell us that we save them an enormous amount of time and
money.
Q – I
didn’t see exactly what I wanted in the online
galleries… Is there anything else?
A –
Even
though we have hundreds of images on our website of our artist’s work, there are
thousands more that didn’t make it due to image quality. …and thousands more
photos that simply weren’t taken because the piece you want has not been created
yet… It is virtually impossible to represent everything our artists can do. At
least half the work we do is commissioned and not on our website. Give us a call
even if you don’t see exactly what you want. Chances are we have an artist that
can create the perfect work of art for your project and stay within your budget
requirements.
Q –
Are wood sinks really practical?
A – To
learn more about wood sinks, please see
Wooden Baths & Sinks – Do they work?
Q –
What if I’m not happy with the work?
A – We stand behind every artist we represent. If you are not happy, we will do
everything in our power to resolve your issue. We have hundreds of positive
testimonials – many of which you will find throughout our site – because we care
about our customers and strive for perfection. We have yet to have a problem
that has come up with one of our customers that we could not work out to
everyone’s satisfaction.
